How much does eHungry cost?
Check our Pricing page. Setup, support and orders via email are always free.
How does the 30-day free trial work?
Try it out for 30 days and see how it works for your restaurant. If you cancel within 30 days of signing up you won’t be charged a thing.
Do I have to sign a long-term contract that locks me in for years?
No. eHungry is a pay-as-you-go service. There are no long term contracts of commitments on your part. You simply pay month-to-month. If you cancel, you’ll be billed for the current month, but you won’t be billed again.
How does my restaurant receive orders?
You can receive orders via email, fax or printer. Or we can deliver them by hand, but we do require you pay for our first-class flight.
What's the printer option to receive orders?
You can download and install our "eHungry Order Monitor" program on your computer (Windows XP / Vista only). After installing it, you just set what printer(s) you want orders sent to. Then the program communicates directly with our servers and anytime an order comes in, it will print automatically to your printer(s). Plus it's more secure than email and more efficient and cheaper than faxing. So you get the best of both worlds. Pretty cool, eh?
What if my fax machine / computer / thermal printer isn't where my staff would see orders come in?
No problem. We offer automated phone and/or SMS text message notifications to alert you of new orders.
How long does it take to get up & running?
It depends on the size of your menu (and how fast you type) but typically a couple of hours from start to launch.
Can I use my own Web address (domain name)?
Yes. You can either forward your domain to your eHungry online ordering URL or we can replace the eHungry URL with your own domain -- that latter method requires upgrading to our Premium Plan.
Can I have my template customized to look exactly like my website?
Yes. While we do provide you with tools to do some standard customization (e.g., change colors, upload your logo, add different buttons, etc.) if you want the design to match your existing website or something else, there's a one-time $399 charge.
Can I accept credit cards online?
Yes. You can either have your customers' credit card information sent to you so you process it in your POS/terminal or if you have an Authorize.Net or PayPal PayFlow Pro account, you can enter your account info and accept credit cards in real-time. We recommend this second option since it's the fastest and most secure.
What if I have multiple locations?
Not a problem at all -- we have tools for multiple locations and franchises that make it easy to setup and manage all of your stores. Just give us a shout and we'll be glad to assist.
Can I create coupons, specials or discounts for my customers?
Yes. You can create pretty much any type of coupon, special or discount you want -- $ off, % off, free items, etc. Plus you can add restrictions such as having to purchase certain items or meet certain requirements in order to use them.
Are there any limits? For example, menu items, customers, orders, etc.?
Nope! Add as many menu items as you want; accept as many orders as your restaurant can fill; make lots and lots of customers happy.
What countries does eHungry work in?
The US and Canada without a problem. We can usually work in any country but there may be some limitations in terms of features and/or higher rates. Just contact us and we'll be glad to discuss it.
Why should we go with eHungry vs. one of the other guys?
Because of our good-looks, charming personality and of course, commitment to our restaurants. We've been doing this for 7+ years and are constantly working to make the best online ordering experience there is. We pride ourselves on 99.9+% uptime and are always open to new ideas from our restaurants. Plus, did we mention, we're good-looking?